PRIVACY POLICY

CY Ceramics is fully committed to protect the personal information of its visitors and users and use it properly in compliance with the EU General Data Protection Regulation (GDPR). The purpose of this Privacy Policy is to provide you with a clear explanation of when, why and how your personal information is collected and used, as well as an explanation of your statutory rights.

What information is being collected? And how are they used?

Any information provided by you on the website (name, contact information such as email address, telephone number, home/billing address) - these personal details are used to process orders.

 

Cookies

In addition, the website collects the Internet Protocol (IP) address used to connect your computer to the internet through a a third-party tracking software to monitor its visitors to better understand how they use it. The software will save a cookie to your computer's hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. 

Who will it be shared with?

CY Ceramics is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. You can read their privacy policy HERE.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

Order details are only shared with a courier (typically Royal Mail or Parcel2Go) where necessary.

 

Contact and Communication

Visitors that have contacted me through this website do so at their own discretion and provide any personal details requested at their own risk. Your personal information is kept private and stored securely  until a time it is no longer required or has no use.

Where it is clearly stated, and where you have given your permission, I may use your details to send you product/services information through a mailing list system.

Links to Other Websites

This website may provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extent to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Access to Your Data

You have the right to request 1) copies of the information we hold about you at any time, or 2) that we modify, update or delete such information. To make enquiries or withdraw your consent to the processing of your data, please contact me via email at charlotte.s.yip@gmail.com and I will respond to your request within 4 weeks.

Changes to this Privacy Policy

This privacy notice was last updated on 6 May 2020. CY Ceramics reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the website and you are deemed to have accepted the terms on your first use of the website following the alterations. 

© CY CERAMICS 2020

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